FAQs

FAQs partners

Getting ready for the Festival

I am the contact person for the Festival on behalf of my company, what should I do?

If you are the person in charge for your company, follow these simple steps:

Log into the Partner App with your credentials
Open the Tickets & Passes page and make sure you book your tickets by July 19th
Based on your order, you can receive vouchers, printed passes, group confirmations and merchandising
Sit back and enjoy the Festival

How do I redeem a voucher?

Once you receive your voucher codes, visit this page and follow the instructions.

I would like to take my guests out for a special evening with dinner/drinks, where could we go?

We have several offers, check them out here.

I would like to organise a private event for my guests, what should I do?

Our team will help you create an experience tailored to your needs and wishes. Get in touch with events@locarnofestival.ch.

I am bringing a group to Locarno, what should I do?

A group is defined as > 10 people attending the Piazza Grande screening together. Groups can have access to the Piazza Grande from the Red Carpet or the reserved Group entrance.

Here's what to do if you're coming with a group.

Logistics during the festival

What events will I be attending during the festival?

In accordance with your company's contract with the Locarno Film Festival, you will be invited to one or more of these events.

How do I get access to screenings?

Piazza Grande:

All tickets and pass holders can access Piazza Grande by showing the QR code.

Voucher codes holders must generate a ticket in advance on the Festival’s website.

Theaters:

Reservations are mandatory for all pass holders.

Reservations can be made for free by reserving a seat through the official Locarno Film Festival website.

How do I get access to the Red Carpet?

Only groups of >10 people with a Premium Ticket can access the Red Carpet, provided they have previously booked the experience via the Partner App.

General questions

What do my company's entry titles give access to?

Check out the summary of benefits in the Partner App.

Does my entry title include public transport?

Yes, it does! Thanks to our partnership with the Swiss Federal Railways (SBB), you can use public transport throughout Ticino for the duration of your entry title.

What information can I share with the guests and clients we are inviting to the Festival?

We suggest that you provide them with

a summary of what their entry titles allows them to access (you can use this overview for inspiration).
the map of the Festival’s points of interest.
make sure your guests are aware that the Piazza Grande is completely paved with traditional cobblestones, so they can enjoy a pleasant evening in comfort.